there is a malfunction today, I can login but I can’t see my agents and all the agents don’t respond! As far as I know this issue is since this morning!
Please look at this asap, I can’t be the only one with this problem. I’ve tested the bot on the answerly site with the same result.
We experienced an issue due to a server update. The problem has been resolved, and everything should be back to normal now.
Please let us know if you encounter any further issues!