Bot is claiming to place orders etc

The bot is really getting out of hand. Why is the “Prevent Hallucinations” part gone?

It is hallucinating like never before. Instead of as instructed, answer general inquiries and guide the customer to the right product - it’s claiming to be placing the order for the customer.

“Do you want me to add that to your order?”

  • Can you do that?
    “Yes, i can do that. Do you want me to go ahead and add that to your order now?”
  • Yes
    “Alright, i will add [the customers required specs for the product and not an exact product] to your order. Is there anything else i can do for you?”