Clear History Automatically

The bot is accumulating greeting messages. It even freezes the website while the bot is busy greeting itself (stuck). This should be fixed quickly: reset conversations automatically after a 10 minutes or 10 conversations (whichever comes first). I raised this before, just adding a screenshot to visualize the issue.

Hi, thanks for reporting this, i have moved this post to bug reports section, we will have a look at this as soon as possible @Fatos

Hi Simone and Fatos - do you have any news on solving this bug? It’s running the bot to the limit and irritating customers. If it can’t be solved quickly, is there a workaround, e.g. stopping the bot’s greeting message so it will not accumulate messages?