Error message when collecting data

I created a chatbot for a client which is suppose to collect billing information after they’ve signed a contract. I created 8 questions (originally 9) but i noticed i get an error at the last questions. I have plenty credits on Open-AI so don’t know what the problem is.

Error message:
There was an error with processing your message. This error occurred because: 1)
OpenAl was taking too long to respond to your requests. 2) You were using the free version of OpenAl. 3) You exceeded the spending limits set by OpenAl.

I send printscreen.

Hi Paradisianway

what is the name of the agent where this is happening? I think I know what the problem is, but I need to confirm.

The name of the agent? “Josefs Ai-Assistent 2” - not sure if that was what you were looking for.

any updates on this?