Permanent chatbot error "processing your message"

Hi, my chatbot is not working and always generates the same error even though I have a paid openai account and it has enough funds.

Could you help me to solve this issue?

The error is as follows:

There was an error with processing your message. This error occurred because: 1) OpenAI was taking too long to respond to your requests. 2) You were using the free version of OpenAI. 3) You exceeded the spending limits set by OpenAI.

Hey @hariseldon

Could you let me know your e-mail via a pm here. I’ll check everything for you!