Problems with the knowledge center

Hello. I have a serious problem with the documentation that I am putting in the knowledge center for learning the chatbot. My problem is that it does not fit the information I am giving you through different channels. He invents data that I do not provide. Can you please help me. I hope your answer. Thank you

Hi ffxavi

Here is a brief document to help you understand why you are getting incorrect answers from your chatbot. Please feel free to contact me via personal chat.

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