Hi there Answerly team,
My domain chatbot.xyy.com has it’s CNAME set to app-answerly-io--domain.b-cdn.net
When the user is trying to sign-up it give a warning YOUR CONNECTION IS NOT SECURE. This is because there is no SSL certificate for this sub-domain.
Could you please arrange that, because right now anyone gets scared of because of this message.
Thank you so much for your help.
Kind Regards,
BBD
Simone
February 19, 2024, 7:29pm
2
Hi, BeeBeeDee
i just checked your domain, but looks like is not correctly setup or pointing to app-answerly-io--domain.b-cdn.net
have you made some changes? recently?
Sorry Simone, that was an example doman name. I send you a private message with the correct domain name. Thank you.
sar3th
February 20, 2024, 1:20pm
4
I have the same problem, no ssl. My domain: https://app.aiautomate.pl/
1 Like
Simone
February 23, 2024, 3:26pm
5
Hi, the ssl should be working now.
HI Simone, it is still not working. I cleared browser cache and cookies. But it still shows the site is not secure. Could you please check again with your server.
Thank you Simone! It works. Well done. Great service.
Matt
February 28, 2024, 7:11am
10
Hi Simone,
I have the same issue here.
I sent you a DM earlier this week with my sub-domain info.
Thank you for your help.
Mathieu
Matt
May 30, 2024, 10:12am
12
Hi still having the SSL issue. Need help.
Simone
June 1, 2024, 3:34pm
13
Hi, Matt, i have sent a new request about enabling the ssl on your domain to our developers team.
Matt
June 15, 2024, 9:51am
14
Hi It seems the issue is fixed now. Thanks