Customer Support

Topic	Replies	Views	Activity
How do I reach customer support? Hello dear customers, Our primary support channel is hi@answerly.io, where we guarantee a response within 24 hours. Should you require assistance and are not receiving it here, please do not hesitate to reach out to us…	2	139	September 13, 2024
About the Customer Support category	2	154	January 9, 2024
Wonderform stops working after several questions + other issues	0	2	September 18, 2024
Nothing works AI bug answerly	1	15	September 18, 2024
I have paid for answerly but my account does not work	9	36	September 17, 2024
Bot keeps failing at links	5	175	September 16, 2024
Still the chatbubble distrurbs object far away from it	11	146	September 13, 2024
Agency plan	9	141	September 11, 2024
Set custom domains as default again for Answerly & Facepop	4	30	September 9, 2024
Whitelabel Invite Link via API not working - UNAUTHORIZED	4	32	September 5, 2024
Iframe chatbot answerly	3	39	September 4, 2024
Issue at the Third Step When Testing a WhatsApp Chatbot answerly	0	13	September 4, 2024
Update Answerly	2	46	September 3, 2024
Chatbot is now super SLOW - it takes 12 to 21 seconds to answer answerly	7	81	September 3, 2024
Facepop Video not Uploading facepop	3	19	September 2, 2024
Webhooks and API answerly	6	96	September 1, 2024
Knowledge hub is gone! answerly	7	97	August 26, 2024
Forms - Data collected but conversation is stopped - Issue answerly	5	46	August 25, 2024
Conversation Fine-tuning LINK not working answerly	1	16	August 20, 2024
My chatbot is switching to Swedish for no apparant reason?	1	27	August 16, 2024
Okey, so do i need to retrain all my chatbots? I'm confused	3	29	August 16, 2024
Answerly training	2	45	August 16, 2024
Answerly is showing in the code of White Label answerly	1	35	August 14, 2024
Whitelabel Issues (Adding Workspaces + Team Members disabled, but possible?!)	6	109	August 14, 2024
Discover is Gone answerly	1	28	August 14, 2024
Windows size on small screens not adjustable - not able to click edit/save Q/A!	2	69	August 1, 2024
Real-time Training. How often updated? answerly	6	105	July 24, 2024
Urgent: Account Showing No Subscription and White Label is missing answerly	1	71	July 14, 2024
Answerly chatbot for Facebook answerly	0	64	July 10, 2024
Chatbot behind login [SOLVED]	0	61	July 5, 2024

How do I reach customer support?

Hello dear customers, Our primary support channel is hi@answerly.io, where we guarantee a response within 24 hours. Should you require assistance and are not receiving it here, please do not hesitate to reach out to us…